Terms and Conditions
Terms and Conditions
These Terms and Conditions apply to your reservation, so we recommend reading them carefully, as you will be bound by them. By booking with GOING TO MACHUPICCHU, you agree to be subject to these Terms. These Terms constitute the entire agreement between the Company and the Customer, with no verbal or written representations beyond what is expressed here. The contract is with Cuzco Travel, “the company,” and by booking a trip, you accept the terms regarding the relationship, cancellation policies, and limitations of liability.
1. The Contract
By making a reservation, you agree to these Terms on behalf of all passengers included, including minors and persons with disabilities. The reservation is confirmed when the Company sends an invoice or confirmation email. At that point, the Contract between the Company and the Customer becomes effective.
2. Medical Conditions and Special Requirements
The Customer is responsible for notifying the Company of any medical condition, pregnancy, disability, or other conditions that may affect their ability to travel. Failure to notify may result in denial of travel without a refund. Some trips may not be suitable for people with certain physical or mental conditions.
3. Currency
The Company operates in two global currencies: Euro (EUR €) and United States Dollar (USD $), and reserves the right to apply the currency of its choice to the reservation.
4. Full Payment and Reservation Acceptance
Full payment of the tour price must be made 60 days before the departure date. If payment is not received on time, the reservation may be canceled.
5. Tour Cancellation by the Customer
Cancellations must be made in writing and will be subject to applicable cancellation fees, which vary depending on the type of tour and the proximity to the departure date.
6. Tour Cancellation by the Company
The Company reserves the right to cancel any trip but will not do so less than 30 days before departure, except for reasons of force majeure.
7. Unused Services
No refunds or discounts will be given for lost or unused services, whether due to voluntary or involuntary termination of the trip.
8. Prices, Surcharges, and Taxes
Prices may vary from the time of publication until the date of full payment due to changes in transportation costs, taxes, and currency fluctuations.
9. Validity
Prices on the website and in the brochure are based on rates in effect at the time of publication and may be modified before full payment.
10. Flexibility
Itineraries and schedules may change without prior notice due to unforeseen circumstances.
11. Acceptance of Risk
The Customer acknowledges that the tour may involve significant personal risks and agrees to assume these risks, releasing the Company from any liability.
12. Insurance
All Customers are required to obtain travel insurance with a minimum medical coverage of US$75,000, covering injuries, medical expenses, and evacuation.
13. Illegal Substances
Carrying illegal drugs on the trips is prohibited. Any legal consequences will be the sole responsibility of the Customer.
14. Discounts and Promotions
All discounts and reduced prices are applied at the Company’s discretion.
15. Privacy Policy
GOING TO MACHUPICCHU will protect your personal information and share it only with suppliers and carriers for the operation of the requested services.